Privacy Policy Of Luxzerna, Check For More Information

At Luxzerna, accessible from www.luxzernacandles.com, protecting your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

If you have any questions or need more details about our Privacy Policy, please contact us at luxzerna@gmail.com.

 

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

 

Information We Collect

The personal information we request and the reasons for collecting it will be clearly communicated when we ask for it.

  • Direct Communication: If you contact us, we may collect your name, email address, phone number, and the contents of your message, including any attachments.

  • Account Registration: When you register for an account, we may request details such as your name, company name (if applicable), address, email address, and phone number.

 

How We Use Your Information

We use the collected information in various ways, including to:
 ✔ Provide, operate, and maintain our website and services
 ✔ Improve and personalize your experience
 ✔ Understand how visitors use our site
 ✔ Develop new products, features, and services
 ✔ Communicate with you for customer service, updates, and promotions
 ✔ Send order confirmations and transactional emails
 ✔ Prevent fraud and enhance security

 

Log Files

Like most websites, Luxzerna follows standard procedures for using log files. These log files collect details such as IP addresses, browser type, ISP (Internet Service Provider), date/time stamps, referring/exit pages, and the number of clicks. This data is used to analyze trends, administer the site, track visitor movement, and gather demographic information. Log files do not contain personally identifiable information.

 

Cookies and Web Beacons

Luxzerna uses cookies to improve your browsing experience by storing your preferences and tracking website interactions. These cookies help us optimize our website and tailor content based on visitor behavior.

For more general information on cookies, please read "What Are Cookies?"

 

Third-Party Advertising & Privacy Policies

Some third-party advertisers may use cookies, JavaScript, or web beacons in their ads displayed on our website. These technologies help measure ad effectiveness and personalize content. Luxzerna does not have access to or control over these third-party cookies.

For details on how third-party advertisers handle your data, we recommend checking their respective privacy policies.

If you prefer, you can disable cookies through your browser settings. Visit your browser’s official website for instructions on managing cookies.

 

Philippine Consumer Data Privacy Rights

In compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), consumers in the Philippines have the following rights:

✔ Right to Be Informed – You have the right to know how your personal data is collected, processed, and used.
 ✔ Right to Access – You may request access to the personal information we hold about you.
 ✔ Right to Rectification – If you believe that any information we have about you is incorrect or incomplete, you may request corrections.
 ✔ Right to Erasure or Blocking – Under certain conditions, you may request the deletion or blocking of your personal data.
 ✔ Right to Object – You may refuse the processing of your personal data for marketing, profiling, or automated decision-making purposes.
 ✔ Right to Data Portability – You may request that your personal data be transferred to another organization or provided to you in a portable format.
 ✔ Right to File a Complaint – If you believe that your data privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) at www.privacy.gov.ph.
 ✔ Right to Damages – You may seek damages if you suffer harm due to the misuse or unauthorized processing of your personal data.

To exercise any of these rights, please contact us at luxzerna@gmail.com. We will respond to your request within 30 days, as required by law.

 

Data Retention

When you place an order through our website, we will retain your personal information unless and until you request its deletion.

 

Minors & Online Safety

We take child privacy seriously. Luxzerna does not knowingly collect personal information from children under 18. If you believe your child has provided personal data, please contact us, and we will promptly remove it from our records.

 

Do Not Track (DNT) Signals

There is no industry-standard response for Do Not Track (DNT) signals, so we do not modify our data collection and usage practices when detecting such signals from your browser.

 

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.

 

 

Contact Us

For questions about our Privacy Policy, data protection practices, or if you would like to exercise your rights, please contact us at:

📧 Email: luxzerna@gmail.com